http://blog.jodohost.com/index.php Copyright 2009, Yash Yash en-US SPHPBLOG 0.4.8 http://blog.jodohost.com/index.php?entry=entry080825-152059
Stephen]]> http://blog.jodohost.com/index.php?entry=entry080825-152059 Yash Mon, 25 Aug 2008 19:20:59 GMT http://blog.jodohost.com/comments.php?y=08&m=08&entry=entry080825-152059 http://blog.jodohost.com/index.php?entry=entry071215-133909

We have some exciting plans for 2008 and will be unveiling them in early 2008.

We also have the first servers supporting ASP.NET 3.5 online now and are looking at upgrading all supporting 2.0 in the coming weeks.

Stephen
Operations Manager]]> http://blog.jodohost.com/index.php?entry=entry071215-133909 Yash Sat, 15 Dec 2007 18:39:09 GMT http://blog.jodohost.com/comments.php?y=07&m=12&entry=entry071215-133909 http://blog.jodohost.com/index.php?entry=entry071027-153842 MySQL5 is available now on MySQL7.

WinVPS is selling really well, we launch our 20, 21, and 22nd hardware nodes within the next week. The growth have been tremendous, we are expanding our datacenter space in the coming months by more than 3 fold, and look forward to sustaining the growth.

Stephen
Operations Manager]]> http://blog.jodohost.com/index.php?entry=entry071027-153842 Yash Sat, 27 Oct 2007 19:38:42 GMT http://blog.jodohost.com/comments.php?y=07&m=10&entry=entry071027-153842 http://blog.jodohost.com/index.php?entry=entry070927-122953
Resellers, please remember to make your clients aware of outages from 3min - 3 hours during this upgrade time, as there will be permissions changes on windows servers, reboots, and other software upgrades at the same time.
You can give a notice to all your clients by going to your reseller panel, Search, Generic.
then only on plan status set it to Active accounts, change no other parameters and submit the search; on the results look down near the bottom to Mass Mail, and fill this out type your message and send it to all your clients so they know of the coming upgrades.


Stephen
Operations Manager]]> http://blog.jodohost.com/index.php?entry=entry070927-122953 Yash Thu, 27 Sep 2007 16:29:53 GMT http://blog.jodohost.com/comments.php?y=07&m=09&entry=entry070927-122953 http://blog.jodohost.com/index.php?entry=entry070908-183059 http://support.jodohost.com/showthread.php?t=10826

Jodolive.com - partially functional but being redesigned from the ground up

We have had some issues with the development side of JodoLive and it will be redeveloped due to this, communications with developers is important, and somewhere along the line they broke down badly. We are giving it a new approach and going back from the ground up. This will mean it is not fully functional for another 6-8 weeks but I hope after that point to have a much more functional tool for all!

Support Desks, while delayed we have stepped back and taken another approach, among those we have setup a dedicated server specifically for handling support operations, this server is live now, we are in the process of configuring services and moving desks over to it. The trials we have done with the Windows VPS support desk have been very good and the customers using the desk have been quite pleased. We are looking forward to expanding this further in the future but initially we will be going forward a bit longer with Cerberus until we have some difficulties with the anonymous support resolved.

Stephen
Operations Manager]]> http://blog.jodohost.com/index.php?entry=entry070908-183059 Yash Sat, 08 Sep 2007 22:30:59 GMT http://blog.jodohost.com/comments.php?y=07&m=09&entry=entry070908-183059 http://blog.jodohost.com/index.php?entry=entry070826-015217
Management tickets and Management plans

User Accessible/downloadable raw Virtuozzo backups by FTP read only

FTP/FTPS backup space ranging from 2-20GB to backup your VPS via Plesk Backup to FTP, or to create your own FTP backup script means to keep your server files safe and secure at all times.

More details coming next week...]]> http://blog.jodohost.com/index.php?entry=entry070826-015217 Yash Sun, 26 Aug 2007 05:52:17 GMT http://blog.jodohost.com/comments.php?y=07&m=08&entry=entry070826-015217 http://blog.jodohost.com/index.php?entry=entry070803-132413
We are continuing to develop it and will be adding some more features in the future as well.

The support desk revisions are nearing completion and we should be opening them before long. We are just waiting on developers to release a new revision with some requested additions.

Stephen]]> http://blog.jodohost.com/index.php?entry=entry070803-132413 Yash Fri, 03 Aug 2007 17:24:13 GMT http://blog.jodohost.com/comments.php?y=07&m=08&entry=entry070803-132413 http://blog.jodohost.com/index.php?entry=entry070714-112132
The support system has been going really well in limited testing among our WinVPS clients, we have identified a number of shortcomings in taking it to a full cerberus replacement, but working with the developers to bring it to the table as a full replacement in the coming months. The application interface is very user friendly, and I think it is a marked improvement over cerberus from a tech support admin side and from a client side.

Jodolive portal is nearing completion, I will be making some changes on Sunday on the forum server side to help this process along configuring it for the way the developer has made the application to work.

Stephen
Operations Manager]]> http://blog.jodohost.com/index.php?entry=entry070714-112132 Yash Sat, 14 Jul 2007 15:21:32 GMT http://blog.jodohost.com/comments.php?y=07&m=07&entry=entry070714-112132 http://blog.jodohost.com/index.php?entry=entry070703-155630
We are still evaluating a number of other options, and have recently tried some new live chat software, for the meantime we are back to using LivePerson for the chat, but this too could change as we seek an integrated support system that will automatically create a ticket (and history) of your chats into a ticket.

Stephen
Operations Manager]]> http://blog.jodohost.com/index.php?entry=entry070703-155630 Yash Tue, 03 Jul 2007 19:56:30 GMT http://blog.jodohost.com/comments.php?y=07&m=07&entry=entry070703-155630 http://blog.jodohost.com/index.php?entry=entry070701-160702
Why you may ask? Well, a reduction in server price means we were also able to put lesser WinVPS accounts on each server. While the high-powered servers had about 25 or less accounts, the lower-powered servers have less than 10 accounts. It turns out that Windows behaves much better (lesser threads and memory usage), and on the whole, performs much better. Lesser accounts means a much lower usage of processing power

So the verdict? Sometimes cheaper hardware can win, especially in the competitive world of hosting. Not only are we now delivering better performance, we are offering much more resources at the same price. Our only problem? We just can't meet the demand! Infact, the demand is so high that we are aren't able to install servers fast enough!

Yash (Co-Founder, JodoHost)]]> http://blog.jodohost.com/index.php?entry=entry070701-160702 Yash Sun, 01 Jul 2007 20:07:02 GMT http://blog.jodohost.com/comments.php?y=07&m=07&entry=entry070701-160702